You can easily reach our friendly TutorBugs team by telephone or email for any questions, subject/class enquiries or enrolments. We're always happy to chat and help you find the right support for your child's learning journey.
Call or message us on +971 54 287 9623 for quick responses via phone or Whatsapp. You can also email us anytime at helptutorbugs@hotmail.com and we'll get back to you as soon as possible with the information you need.
Friendly, supportive and ready to help! Whether you have questions about our classes, want to enrol your child or need advice, we're here to guide you every step of the way. At TutorBugs, we believe every student deserves the right support to thrive and it all starts with a simple message.
Please fill out the form below with your query and one of our friendly team members will get back to you as soon as possible.
Frequently Asked Questions 
Everything you need to know before you enrol.
All of our lessons follow the British National Curriculum, ensuring your child stays aligned with UK educational standards in both Maths and English. We currently support students in Years 3 to 9, with science and years 10 & 11 coming soon.
Which curriculum are your lessons based on?
Just AED 250/month gives you full access to all live group classes, recorded sessions, progress tracking with no hidden fees, no contracts and cancel anytime flexibility.
How much does it cost?
Your monthly subscription includes: • Unlimited access to live and interactive group classes • Recorded lessons to re-watch at anytime • A personal learning dashboard for each child • Access to a WhatsApp help line for parents and students • Downloadable worksheets (when required) after lessons • The freedom to cancel anytime
What do I get with my subscription?
Yes - you’ll receive a 10-day free trial with full access to everything: live classes, recorded lessons and the dashboard. No payment is required to start, and there's absolutely no obligation to continue. Payment is taken automatically at the end of the free trial unless cancelled.
Is there a free trial?
You can cancel anytime from your dashboard as there are no contracts, no notice periods and no cancellation fees. If you’d like to pause instead, simply cancel and return when ready and you can re-join in just a few clicks.
Can I pause or cancel my subscription?
All you need is: • A computer, tablet, or a laptop with internet access • A webcam and microphone (most devices already have these built in) - NOTE - PLEASE ENSURE YOUR CHILD'S CAMERA IS OFF AND MIC's ARE MUTED BY DEFAULT AS THERE IS NO OBLIGATION FOR A CHILD TO TURN ON THEIR CAMERA. A TUTOR MAY UNMUTE A CHILD FOR INTERACTIVE ANSWERS DURING A LESSON. • Headphones are recommended for better focus during class. No special software is required and everything runs securely through your dashboard.
What equipment do we need?
We are still in our early enrolment stage so class sizes are under 5 children. Every student receives personalised support through a combination of live teaching, worksheets and real-time engagement tools. No child is left behind.
How many students per class?
Our tutors are experienced, qualified educators with a deep understanding of the British National Curriculum. They specialise in making lessons engaging, clear, and effective whether your child needs a confidence boost or a challenge.
Who are your tutors?
Lessons are delivered live and online through our secure learning platform. After each class, a recording is uploaded to your child’s dashboard so they can review the material anytime at their own pace.
How are lessons delivered?
We currently support students in Years 3 to 9, typically aged 7 to 14. All lessons are aligned with the British National Curriculum and additional year groups and subjects will be added soon.
What year groups do you support?
If your child is following (or transitioning to) the British curriculum and you’re looking for affordable and supportive tutoring then this is designed for you. Our approach builds confidence, boosts understanding and fits into busy family schedules with ease.
Is this suitable for my child?
At this time, unfortunately we aren’t equipped to provide specialised support for children with learning differences.
